Returns & Exchanges
We want you to be fully satisfied with your home improvement purchase; if you are not, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and include all accessories and manuals.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Product
Securely place the item in its original BLACK+DECKER packaging, ensuring all power cords, attachments, and documentation are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Take your package to any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.